Last updated: September 8, 2025

🔒 Privacy Policy

Sarathena Jewellery values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect the following information:

• Name, billing and shipping address
• Email address and phone number
• Payment details (processed securely via third-party providers such as Shopify Payments, PayPal, or Stripe — we never store card details)
• Information you provide when contacting us (e.g., customer service enquiries)

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchase or account
• Respond to enquiries and provide customer support
• Improve our website and services
• Comply with legal or tax obligations

Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted third parties necessary to run our business, such as:

• Payment processors (for secure payment handling)
• Shipping providers (to deliver your order)
• Shopify and its service partners (website hosting and analytics)

Cookies

Our website uses cookies to enable essential functions (like your shopping cart) and to improve your browsing experience. You may disable cookies in your browser, but some site features may not work properly.

Data Retention

We will keep your personal information only as long as necessary to fulfil the purposes outlined above, and as required by law (e.g., tax records).

Your Rights (UK/EU GDPR)

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your personal data (where legally possible)
• Object to or restrict processing of your data

To exercise these rights, please contact us at contact@sarathenajewellery.com

Contact

If you have questions about this Privacy Policy, please email contact@sarathenajewellery.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.